Cabarrus Septic Service is a booking line, not a septic company. Calls, messages and quote requests to this site go to a booking desk, not to a crew: the desk gets back to you, takes the details, and passes the job to an independently owned septic business in the area, which quotes it and does the work. The site exists so that a homeowner with a backing-up tank, or a buyer with a closing in ten days, does not have to call six numbers and compare six verbal guesses.
The crew was picked the way a careful neighbor would pick one. In North Carolina, septic installers and inspectors are certified by the state's On-Site Wastewater Contractors and Inspectors Certification Board, while pumping companies operate under a septage firm permit from the Division of Waste Management; ask the crew for its permit or certification number before the job, the way you would for any contractor. Before a crew takes calls from this line it explains how it pumps a tank fully rather than skimming the liquid, and agrees to three rules: the price is given before the lid comes off, it does not move on the day, and the yard is left graded. Cabarrus County has one crew on this line, so the person who quotes the job is the person who pumps the tank.
A crew that misses appointments, changes a price after the fact or leaves a hole in the lawn is dropped from the line. That is the entire arrangement: the crew keeps the calls for as long as the calls go well. If a job goes wrong in any way, ring the same number and tell us.
This is how a call to the line runs. Someone asks what the problem is, when the tank was last pumped, whether there is a riser, and where the house is, and gives you a range. On the visit the crew finds and opens the tank, does the work, and tells you what the levels and the filter said about the field. Inspections come with a written report and photos. Backups and alarms go first, the same day where the route allows.
The service area is Cabarrus County and its edges: Concord, Kannapolis, Harrisburg and Mount Pleasant, the subdivisions along Cox Mill, Odell School and Poplar Tent roads, Rocky River and Georgeville and Midland on the Union County line. Not sure your road is inside the area? Ask on the phone and you will know in a minute.
Two points, said plainly. The number quoted before the lid comes off is the number on the invoice unless the job changes, and any repair to a tank, a pump or a drain field is done under a Cabarrus Health Alliance permit, because that is the law and because it is the only way the repair is recorded for the next owner.
Cabarrus Septic Service is operated by Rent Local Sites. Questions about the site or your information: nathaniel.gilliand.web@gmail.com. See the privacy notice.